{"id":42084,"date":"2024-06-13T13:56:59","date_gmt":"2024-06-13T10:56:59","guid":{"rendered":"https:\/\/kluesa.com\/?page_id=42084"},"modified":"2026-02-03T02:04:19","modified_gmt":"2026-02-02T23:04:19","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/kluesa.com\/en\/privacy-policy\/","title":{"rendered":"privacy policy"},"content":{"rendered":"\t\t
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Privacy Policy<\/strong>
This is the privacy policy we use to better serve those who are concerned with how \u201cpersonally identifiable information\u201d is used online. As defined in the Privacy, Use and Security Act, this is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual as a group.<\/p>

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information in accordance with our website.<\/p>

What personal information do we collect from people who visit our blog, website or app?<\/strong><\/p>

When ordering or registering on our site, as appropriate, you may be asked to enter an email address, phone number, credit card information or other details to help you with your experience.<\/p>

When do we collect information?<\/strong><\/p>

We collect information from you when you register on our site, make a purchase on our site or enter information on our site.<\/p>

How do we use your information?<\/strong><\/p>

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:<\/p>

\u2022 To allow us to better serve you in responding to your customer service requests.<\/p>

\u2022 To process your transactions quickly.<\/p>

\u2022 Follow up with them after correspondence (live chat, email or phone inquiries)<\/p>

How do we protect your information?<\/p>

Our site is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.<\/p>

We use regular malware scanning.<\/p>

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive\/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.<\/p>

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.<\/p>

All transactions are processed through a gateway provider and are not stored or processed on our servers.<\/p>

Do we use \u201ccookies\u201d?<\/strong><\/p>

Yes, we do. Cookies are small files that a site or its service provider transfers to your computer\u2019s hard drive through your Web browser (if you allow) that enables the site\u2019s or service provider\u2019s systems to recognize and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.<\/p>

We use cookies to:
\u2022 Help remember and process the items in your shopping cart.<\/p>

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. Since your browser is a little different, look at your browser’s Help menu to learn the correct way to modify your cookies.<\/p>

If you turn off cookies, some features that make your site more efficient may not function properly. This will not affect your user experience that makes your site more efficient and may not function properly.<\/p>

Third Party Disclosure<\/p>

We do not sell, trade, or otherwise transfer your personal information to outside parties.<\/p>

Third Party Links<\/p>

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.<\/p>

Google<\/strong><\/p>

Google’s advertising requirements can be summarised by Google’s Advertising Principles. They are in place to provide a positive user experience. https:\/\/support.google.com\/adwordspolicy\/answer\/1316548?hl=en<\/a><\/p>

Google AdSense is not enabled on our site, but we may do so in the future.<\/p>

According to Caluba, we agree to the following:<\/p>

Users may visit our site anonymously.<\/p>

Once this Privacy Policy is created, we will add a link to it on our home page or, at a minimum, on the first significant page after entering our website.<\/p>

The Privacy Policy link includes the word \u201cPrivacy\u201d and can be easily found on the page specified above.<\/p>

You will be notified of any changes to our Privacy Policy:<\/p>

\u2022 On the Privacy Policy page<\/p>

Your personal information may be changed:<\/strong><\/p>

\u2022 By logging into your account<\/p>

How does our site handle Do Not Track signals?<\/p>

We honor Do Not Track signals and Do Not Track, cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.<\/p>

Does our site allow third-party behavioral tracking?<\/p>

It is also important to note that we do not allow third-party behavioral tracking<\/p>

COPPA (Children\u2019s Online Privacy Protection Act)<\/p>

When it comes to the collection of personal information from children under the age of 13, the Children\u2019s Online Privacy Protection Act (COPPA) puts parents in control.<\/p>

The Federal Trade Commission, the United States consumer protection agency, enforces the COPA Rule, which outlines what operators of websites and online services must do to protect children\u2019s privacy and safety online.<\/p>

We do not specifically market our products to children under the age of 13.<\/p>

In order to be consistent with Fair Information Practices, we will take the following actions in response, in the event of a data breach:<\/strong><\/p>

We will notify you via email<\/p>

\u2022 Within 7 business days<\/p>

We will notify users via on-site notifications<\/p>

\u2022 Within 7 business days<\/p>

We also agree to the Individual Redress Principle, which requires that individuals have the right to exercise legally enforceable rights against data collectors and processors who fail to comply with the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and\/or prosecute noncompliance by data processors.<\/p>

CAN-SPAM Law<\/p>

The CAN-SPAM Law is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and sets strict penalties for violations.<\/p>

We collect your email address to:<\/strong><\/p>

\u2022 Send information, respond to inquiries, and\/or other requests or questions<\/p>

\u2022 Process orders and send information and updates related to orders.<\/p>

\u2022 Send you additional product and\/or service information<\/p>

\u2022 We will market our services to our mailing list or continue to send emails to our customers after the original transaction has occurred.<\/p>

To be in compliance with CAN-SPAM, we agree to the following:<\/p>

\u2022 Not use false or misleading material or email addresses.<\/p>

\u2022 Identify the message as an advertisement in a reasonable manner.<\/p>

\u2022 Include the physical address of the business or site.<\/p>

\u2022 Monitor third-party email marketing services for compliance, if one is used.<\/p>

\u2022 Honor quick opt-out\/unsubscribe requests.<\/p>

\u2022 Allow users to unsubscribe using the link at the bottom of each email.<\/p>

If at any time you would like to unsubscribe from receiving future emails, you can email us at:<\/strong><\/p>

\u2022 Follow the instructions at the bottom to send an email.<\/p>

We will promptly remove you from ALL correspondence.<\/p>

Account and Personal Data Deletion<\/strong><\/h4>

Users can request the deletion of their account and all associated personal data by following either of the methods below:<\/p>

  1. Through the app:<\/strong><\/p>